Call Center Manager (Northwest Chicago)

Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee. More infoA well established Marketing Research firm in the Northwest Chicagoland area is currently seeking a full-time Call Center Manager. NO SALES INVOLVED!

Our ideal candidate will possess the following knowledge and traits:

- Previous call center/ phoneroom management experience or experience leading a team of 7-15 individuals where deadlines are often present
- Expert multi-tasker
- An energetic leader with a positive attitude who encourages staff to exceed goals and expectations.
- A strong knowledge of Microsoft Excel
- Is able to communicate effectively via email with both internal colleagues and our clients
- Weekend availability
- Strong sense of responsibility within their position
- Familiarity with qualitative and quantitative research a PLUS!

We want to create a dream team! If this sounds like something you'd like to be a part of, please reply with the following information:

Name
Contact information
Resume/ prior work experience
Availability
Desired salary

We look forward to hearing from you!!

Location: Northwest ChicagoCompensation: NegotiablePrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.

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