IT Support / Refresh / Rollout (Greater Chicago Vacinity)

Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee. More infoSummary of Essential Duties and Responsibilities:

1. Desktop/Laptop Support includes installing and configuring computer and related equipment, network and stand alone printers and peripherals, moving all computer and related equipment from one location to another, documenting all work-related repair tickets and service requests appropriately.
2. The Desktop Support Technician also covers PDA's, Blackberries, phones, WiFi, network issues, and video conferences, adding users to the network and moving customer's data. Providing a daily status report on all work performed, and following all processes that are put in place to ensure service delivery consistency and customer satisfaction.
3. This position will be from 6am - 11am Monday through Friday. (25 hours per week during 6 month project)
4. The Support Technician will be professional in appearance, attitude, work ethic, and in all customer interactions.
5. All technicians must be able to lift a minimum of 50 pounds.
6. Position will be in Chicago, IL and surrounding area, including local travel up to 75 miles from city. Mileage will be reimbursed.
7. Must have reliable transportation and be willing to drive to all client sites.
8. Minimum 3+ years IT experience, any A+ or Microsoft certifications preferable, but not required.
11. Ability to cover additional shifts or callouts as requested is a plus but not required during the project.
12. Must be able to pass background check and drug screening.
13. Position is a supplemental spot on desktop support team, supporting rollout project.
14. Position is 25/hours week minus any holidays, scheduled time off, etc. . .THIS POSITION COULD LEAD TO A FULL TIME 40-HOUR PER WEEK ROLE WITH A BENEFITS PACKAGE IF THE CANDIDATE IS SUCCESSFUL DURING THIS 6 MONTH PROJECT.

Expectations:
- Be able to use ticketing tool and spreadsheets to document work
- Be able to use e-mail and phone communication to clearly exchange information with customers
- Professional in appearance and demeanor. Polite and courteous to customers.
- Be able to lift up to 50 pounds and willing to move small equipment as needed.
- Attention to detail and always on-time.
- Familiar with laptops, wireless, VPN, Windows XP, Microsoft Office and Active Directory Networking Concepts.

Location: Greater Chicago VacinityCompensation: $16-$18 per hour depending on experienceThis is a part-time job.Principals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.

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