Inside Sales Support (Chicago)

Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee. More infoThe Inside Sales Support is a critical role in the success of the GoHealth Sales Operation. The Inside Sales Support will manage health insurance applications through the medical underwriting process, working with applicants and the carrier's underwriting and administrative staff. The Inside Sales Support must be comfortable with all aspects of the health insurance sales process.

Responsibilities
? Manage the process for submitted health insurance applications for the captive agents.
? Track and record the application process in GoHealth's internal CRM.
? Act as liaison between the Carrier's Underwriting Team, the Agent and the Client.
? Develop a complete understanding of the Carrier's Business Process.
? Identify issues affecting the application process and assist in developing strategies to address and resolve these issues.
? Ensure efficient utilization of resources to meet established operations goals.
? Track internal production reports and from Application Submission to Policy Issue.
? Handle customer service requests on new business.
? Meet regularly with Program Sales Manager and Team Leaders to review issues with business quality.
? Represent GoHealth programs and initiatives, company culture and direction to external and internal contacts.

Qualifications
? Excellent communication skills, both verbal and written.
? Detailed oriented, and ability to work in a face paced environment.
? Proficient in Microsoft Office, including Outlook and Excel programs.
? Ability to communicate sensitive information in a compassionate manner.
? Demonstrated competitive spirit within a team environment.
? Knowledge of Health Insurance. (Current Life & Health license preferred)

To apply for this position, please go to: https://home.eease.adp.com/recruit/?id=1365191

Location: ChicagoCompensation: base salaryPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.

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