Customer Service/Administrative Specialist (Wheeling)

Reply to: 8q3jn-3688673536@job.craigslist.org [?]

flag [?] : miscategorized prohibited spam best of Posted: 2013-03-18, 10:31AM CDT

CRC Concrete Raising & Repair is growing again! We are a high volume professional concrete raising & repair company and are in need of an experienced customer service/administrative specialist for our office. This person must be a high-energy, ambitious individual with common sense and problem solving capabilities.

Critical Tasks & Responsibilities:
? Professionally handle a high volume of incoming requests from customers.
? Thoroughly and efficiently gather customer information and enter it into the information system.
? Troubleshoot customer issues over the phone.
? Maintain a balance between company policy and customer benefit in decision making.
? Address customer complaints.
? Communicate with sales force and crews in the field.
? Schedule estimates and or sales calls.

Required Competencies and Qualifications:
? GED or High School diploma
? Works quickly and accurately with attention to detail.
? Must read and write English fluently.
? Strong communication and listening skills.
? Able to handle complaints and difficult customers with finesse.
? Previous customer service experience is preferred.
? Computer/Microsoft Office skills.

If you qualify for the position, please email your resume through Craigslist.
Location: WheelingCompensation: $12-15 per Hour DOEPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.Posting ID: 3688673536

Posted: 2013-03-18, 10:31AM CDT

Edited: 2013-03-18, 10:31AM CDT

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