Please note that there is an online assessment after the screening questions that will need to be completed in order to be considered for this position.
Job Summary
The Inside Commercial Representative position receives and processes calls from Commercial customers and serves as the end-to-end point of contact for these customers. The Inside Commercial Representative (hereinafter, ICR) is responsible for closing new customer sales utilizing a consultative selling approach. They are responsible for maintaining current customers by utilizing creative problem solving and negotiation skills to resolve customer issues. Additionally, they handle service requests and changes and act as the customer's focal point to maintain strong customer relationships. The ICR, is expected to collaborate with their team of Inside Commercial Representatives to meet overall call center objectives and enhance the customer service experience while working to exceed all customer expectations.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other ancillary duties maybe assigned.
Experience using a CRM system
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan, and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click on the link below to apply for immediate consideration:
https://wm.greatjob.net/jobs/EntryServlet?job=JZQCQ&media=00G
post id: 4257000265posted: 2013-12-23 5:06pmupdated: 2013-12-23 5:06pmemail to friend? best ofFrom Craiglist. Product reviews and advice for best reference here
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