Off Track Betting Attendant/Service Night Supervisor (Arlington Park (Arlington Heights, IL))

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flag [?] : miscategorized prohibited spam best of Posted: 2013-04-29, 9:37AM CDT

Off Track Betting Attendant/Service Night Supervisor - Arlington Park (Arlington Heights, IL)

Responsible for supervising the wagering operation of an Off-Track Betting Parlor. Manages the wagering and business operation in accordance with established company standards, policies and procedures.

Primary Duties and Responsibilities:

- Maintains an overall customer-focused business providing exemplary service
- Responsible for cash handling and accountability of all wagering operation receipts and funds. Provides outstanding, courteous, and friendly service to wagering customers in a professional and ethical manner.
- During the course of a shift; responsible for, but not limited to; television operations, wagering operations and education, program production and sales, customer education, and routine wagering terminal service.
- Successfully resolves and verifies resolution of customer complaints.
- Responsible for ensuring compliance with all federal, state, local and regulatory agency laws and guidelines related to the wagering business.
- Maintains positive and cooperative relationships with other employees.

Personal Qualifications:
- Outgoing and personable. Excellent communication skills.
- Understanding or basic knowledge of pari-mutuels or horseracing
- Ability to effectively interact with customers, staff and management
- Good reasoning skills; ability to handle problems and respond to common inquiries or complaints from customers.
- A sense of urgency and willingness to get the job done; a self-starter with the ability to accomplish tasks within reasonable time frames.
- Professional ability to multi-task in a fast-pace environment

Education, Training and Experience:
High School diploma or general education degree (GED); Must have experience in customer service as well as money handling.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger reach, handle, or feel; and talk or hear. The employee frequently is required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.

Arlington Park reserves the right to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains "at-will." The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.

For more information or to apply: http://churchilldownsincorporated.teamworkonline.com/teamwork/jobs/jobskey.cfm?s=arlington#53778

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have any customer service experience? If so, please explain

2. Do you have a flexible work schedule?

3. Are you willing to submit to a background/credit check?

4. Do you have any horse racing knowledge?

5. Describe your preferred environment?

6. What is your salary requirement?

7. When are you available to start?
Location: Arlington Park (Arlington Heights, IL)Principals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.Posting ID: 3773490868

Posted: 2013-04-29, 9:37AM CDT

Edited: 2013-04-29, 9:48AM CDT

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